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The Craftshop FAQ
FAQ
Can I buy any of the products featured on your website?
The Craftshop does not currently have an online shop but items may be purchased by our mail order service. Please call or email to enquire if the item you want is still available and we can take payment for it over the phone. All items must be posted to the card holders address.
For more images of our current stock why not join us on Pinterest and Instagram and Facebook using the links at the bottom of this page!
How do I sell my products in The Craftshop?
Here in the Craftshop we love to see new work and accept submissions of:
Jewellery
Ceramics
Hand blown or kiln formed glass
Handmade skincare and candles
Wood and metal
Textiles and accessories (sorry, we don’t have the space for 2D work or larger home wares)
Handmade cards or cards from local designers
Local Photography
and small Artists Prints … amongst other things!
We source original, handmade crafts direct from U.K. based makers. Please note we do not take kit cards, customised goods (pre bought and decorated/assembled) or items where the main focus of the design is not a handmade object. (though we don’t expect chains and all beads to be handmade!)
How to approach us with your work:
We ask that makers contact us via email, rather than dropping in with samples. This gives both Craftshop buyers a chance to view your work, discuss and reply with a considered response.
What we will need from you:
Good quality images of your craft work.
Information about how the work is made and the materials used.
Wholesale prices ( Trade Pricelist ) that is, what you would like to receive for each piece.
A bit about yourself, such as a CV or artist’s statement.
Please send by email to Allyson and Maggie at: thecraftshop_nac@hotmail.com
We look forward to hearing from you!
Confused about pricing your items? We can recommend the following websites for info on approaching outlets and advice on pricing:
https://www.thedesigntrust.co.uk/cost-price-wholesale-price-retail-price/
https://www.create.net/blog/85383-how-to-sell-your-products-through-retailers-and-exhibitions.html
We strive to support UK Art and Craft makers, so all items must be handmade by the artist in the UK.
Do you sell art and craft materials?
The Craftshop sells handmade crafts, cards and gift stationary, but our sister shop Details also located within Newcastle Arts Centre sells a wide range of art materials and tools both in store and online. Please click here to go to the Details page or use the Our Shops menu at the top of the Newcastle Arts Centre home page.
Can I redeem Craftshop vouchers in Details Art Materials store or online?
Craftshop vouchers can only be spent on handmade craft and stationary from our Craftshop. We do not accept Art Materials vouchers from our sister store Details.
I placed an order for an item, when will I know when it has arrived?
We will call you as soon as your products have arrived in store and they will be kept behind the counter for you to collect. We can’t accept responsibility for the time it takes for the maker to produce your order, but we endeavour to give you approximate timings and keep you informed of any delays.
Do you do jewellery alterations?
We can only accept alterations or resizing requests from jewellery that has been bought from The Craftshop and only then if this is a service the maker offers. If you want to enquire about this please come into the shop with your product to discuss or call to enquire on 0191 2615618.
